Frequently Asked Questions (FAQs)

1. How can I contact the Customer Service Department?
You can reach our Customer Service Department with any questions or feedback by WhatsApp +92-3305414102. Our team is dedicated to assisting you!

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2. What should I do if I receive an incorrect item?
If you receive an item that you did not order, please contact our Customer Service Department immediately. We will work promptly to resolve the issue and ensure you receive the correct product.

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3. Will I receive the same product I see in the photo?
While we strive to display our products as accurately as possible, please note that the images may vary slightly from the actual product. Factors such as device screen settings, lighting conditions, and variations in product finishes can affect the appearance. We appreciate your understanding in this matter.

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4. How many attempts will the courier agent make to deliver my order if I am unavailable?
Our delivery agents will make two attempts to deliver your parcel. To ensure successful delivery, please provide a clear and accurate address, including the country and area code, when placing your order. If the second delivery attempt is unsuccessful, the item will be returned to us until we receive further instructions from you.